1. Delivery Refund & Cancellation Policy
[vc_row widthopt=”” fixedbg=”” footerrow=””][vc_column][vc_column_text css=”.vc_custom_1479972925831{padding-bottom: 25px !important;}”]Delivery & Shipping Policy
We’ve set up a model to be able to provide free delivery across all 7 continents. With an extensive variety of designs, great pricing and FREE worldwide delivery we make sure you never have to settle for something in your quest for fashionable shopping.
| Country | Delivery Time (in working days) | Order Amount less than AED 150 | Order Amount Above AED 150 |
|---|---|---|---|
| United Kingdom | Within 7-15 days | AED 50 | FREE |
| Bahrain | Within 7-15 days | AED 50 | FREE |
| Jordan | Within 7-15 days | AED 25 | FREE |
| Kuwait | Within 7-15 days | AED 50 | FREE |
| Oman | Within 7-15 days | AED 50 | FREE |
| Qatar | Within 7-15 days | AED 50 | FREE |
| Saudi Arabia | Within 7-15 days | AED 50 | FREE |
| United Arab Emirates | Within 7-15 days | AED 50 | FREE |
| Yemen | Within 7-15 days | AED 50 | FREE |
Products delivered to some destinations, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who’s ordered them, will receive a separate request for payment of these charges.
If you’re ordering products to be delivered to someone else, please make sure they’re aware they’ll be responsible for these additional charges. Unfortunately we have no control over these charges and cannot predict what they may be, so we’re unable to offer any assistance on these processes. We’d advise that you check the import charges applicable in any country before ordering products to be delivered there.
Payment Confirmation :
When payment is received successfully by www.weddingchamps.com for services / package subscription, the vendors receives confirmation via email.
Refund Policy
OUR GUARANTEE
We stand behind our goods and services and want you to be satisfied with them. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
RETURNS
We want to give you a hassle-free way to return anything you buy form our online store, in case you’re not happy with your purchase. You can contact us and return any item to us within 30 days of receiving your order.
Worn, altered or washed merchandise will not be accepted for return. All items being returned must be in the original condition, with all tags attached.
Return Criteria for products
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 working days depends on the issuing bank of the credit card.
Return Criteria for Services
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 working days depends on the issuing bank of the credit card.
CLEARANCE & SALE PRODUCTS
Any Clearance/Sale/Discounted items cannot be refunded/exchanged. Please ensure you have carefully read all product descriptions, fabric compositions and measurements to help you make an informed decision before placing your order.
Cancellation Policy
Before dispatch -100% refund less any payment refund charges if any.
Post dispatch -no refund.
Complaints
1. Quality -if found to be different than description will be replaced . Return freight of lot will be borne by us and new will be sent at our cost too.
2. Damaged in transit -do not accept the goods . If very urgent then pls mention same on the courier slip/transporter LR before accepting the same.
• Please intimate the quantity of damaged pcs with proof by attaching pictures by email and we will refund your money/credit your account /replace the defective goods.
• If the customer cancels any order before order dispatch, then the money would be refunded. In case the shipment has been dispatched, then refund would be given, but Customers will be responsible for shipping charges against canceled orders.
• In case of damage, kindly do not accept.
Vendor Cancellation Policy
1. The agreement shall be valid for 12 months unless either party giving the other party one-month’s notice in writing terminates it.
2. This agreement may be terminated without notice by the Service Provider if the Member: (a) breaches the provisions of this agreement; (b) being an individual or partnership, he or any of his partners dies, has a receiving order made against him or commits any act of bankruptcy.
3. In the event of termination of the agreement by the Service Provider: (a) any Membership Fees paid by the Member in advance shall be reimbursed by the Service Provider to the Member; and (b) the Member privileges shall be discontinued.
4. In the event of termination of the agreement by the Member all indebtedness of the Member to the Service Provider shall become immediately due and payable.
Vendors and Customer can cancel their order for products/services subscription within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 working days for the refund transfer to be completed.[/vc_column_text][/vc_column][/vc_row]
